Customer Support

Customer Support

Shipping & Delivery

Door delivery: Delivery time starts from the day you place your order until the day one of our delivery partners makes its first attempt to deliver it to you. Delivery will be attempted between 10.00 AM and 6.00 PM, Sunday through Thursday

You receive the first message to start your application to inform you that the application has been completed

You will receive the request from two to 4 working days depending on the governorate in which you live. The period may increase to 5 days for cities outside Cairo and Giza

As for the rest of the countries outside Egypt, it will be according to the country and its shipping conditions, and we will inform you in advance of the arrival period

We will always keep you informed of your request until it is received.

 

 

Easy Returns
  • The request to return or exchange the product is made within 14 days of receiving the product

  • The product must be in good condition

  • The request to return the product is done by sending the order number through 3 methods:

  • Call 0020112354386 WhatsApp

  • Live chat through the site

  • Contact customer service from here or go directly to the home page and go to the Contact Us page and leave the order number and phone number.

  • One of our employees will contact you and follow up your request, and the product will be returned or replaced within three days

 

 

Tracking Your Order
  • We notify you via email

  • Or phone to where your order has arrived

  • And the deadline for delivery.

  • You can contact us via WhatsApp through

  • this number: tel: +20 1123354386

  • email: info@karmya.com

 

Money-back guarantee

 

You can return or replace the order within two weeks of receiving the order without giving reasons

Your own only to find out if there is a mistake we have and then treat it and not repeat it to get back to you

And you enjoy the best experience with us. Contact us through our means of communication

 

 

 

100% Secure Ordering
Oreders are safely wrapped in an elegant, non-prone to scratching envelope and sealed in consideration of the confidentiality of gifts. Some people also wish that no one would be able to see their possessions before them.
Our products are environmentally friendly and harmless, for personal use and decoration
We do not accept any product to display without making sure of its safety and validity
For personal use
 
Privacy policy

Contact us :

  • You can contact us via WhatsApp through This number: tel: +20 1123354386

  • Live chat through the site

  • email: info@karmya.com.com

 

 

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Cairo - Egypt

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